Registration FAQs

 

Online Registration

I am having trouble getting started with the online registration.

Please visit the 2020 Teaching Kitchen Research Conference registration webpage: http://www.tkresearchconference.org/registration
 

Click on the “New Registration” button. Enter your name and email address and click “Continue” to continue your registration on the next page. Each registrant is identified by their email address; if you have already registered or someone has registered on your behalf using your email address, you will not be able to use that email address again. Please contact the Registration Manager for more assistance: Register@ConferenceSolutionsInc.com.

 

I’m not sure which Registration Category I should choose.

TKC Member: select this registration category if you are a member of TKC. You can view a membership list here: http://www.tkcollaborative.org/members/list/

 

Non-Member: select this registration category if you are not a TKC member and do not qualify for the Trainee/Post-Doc registration category.

 

Student Trainee/Post-Doc: select this registration category if you are a full-time student/trainee pursuing a career in health care, nutrition, food service or other related fields. By selecting the Student Trainee/Post-Doc registration category, you will be required to provide proof of enrollment as a full-time student/trainee during the registration process.

 
I cannot find my Registration Confirmation email.

A registration confirmation email is sent automatically once you have completed your online registration. It serves as your official invoice and is sent to the email address you used to register (as well as the email in the “additional email address” field, if entered).

 

If you have not received your registration confirmation, please follow these steps:

  1. Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.
  2. Check your clutter and spam folders. The subject of the email will be “Confirmation for Teaching Kitchen Research Conference 2020”.
  3. Email Register@ConferenceSolutionsInc.com and request that your registration confirmation be resent.
 
Is there a website where I can check my membership status?

Please check TKC membership here: http://www.tkcollaborative.org/members/list/

 
Can I become a member of TKC and then register with the member price?

In order to facilitate the creation of a dynamic, action-oriented network, membership in the TKC is currently invitation-only. Please email teachingkitchens@gmail.com to inquire about applying in 2020 for the 2021 membership.

 

I have already completed my registration, but I need to modify it. How can I do that?

If you would like to edit your order after you submitted your registration, please email Register@ConferenceSolutionsInc.com for assistance.

 
I selected “check” as my payment option but now I want to pay with a credit card.

Please visit the registration site and select “Modify Registration.” Enter your email address and reference number (found in your confirmation email). You will be directed to the payment page where you can select “credit card” and enter your payment details.

 

I need to cancel my conference registration. What is the cancellation policy?

We are happy to accommodate a refund for your purchase if you are unable to find a substitute prior to the deadline. Cancellation requests must be made in writing by emailing Register@ConferenceSolutionsInc.com. Cancellations received by October 2, 2020, will be refunded, less a 20% administrative fee. Unfortunately, no refunds will be given for cancellations received after October 2, 2020. 

 

I can no longer attend the Conference, but my colleague is available. What is the substitution policy?

Know someone else who is interested in attending? Payment of a $50 administrative fee enables you to transfer your registration to another person, simply by emailing Register@ConferenceSolutionsInc.com. Substitutions will be transferred at the same rate as the original registration. Substitutions can be made until the close of online registration or at the onsite registration desk.

 

I still want to attend the Conference but need to cancel one of my optional agenda items. What is the cancellation for optional agenda items?

Optional agenda items, such as CME, are fully refundable until the cancellation deadline, October 2, 2020.

 

Do I have to pre-enroll for sessions?

Pre-enrollment in individual sessions is not required.

 
I have some dietary restrictions/special needs. How do I inform the Conference Planners?

You will be able to enter any dietary restrictions or special needs information during the registration process. A member of our team will be in contact to assist you, if necessary.  Please note that due to vendor limitations, some requests may be combined (i.e. receiving a meal that is dairy-free, gluten-free, and vegetarian) or not accommodated.

 
Can I just attend one day of the Conference?

One-Day registration is not available for this conference.

 

Do you offer group discounts?

Group discounts are not offered for this conference.

 

Logistics

Where will conference registration be located?

Conference registration will be located in Sonoma, California.

 
I would like to reserve a hotel room in SONOMA. Which hotel should I contact?

Discounted accommodations are available at the conference venue. Please follow this link to reserve a room.

 

I RESERVED A ROOM AT THE PREVIOUS VENUE, 1440 MULTIVERSITY, AND HAVEn't received a refund.

Everyone who reserved a room at the previous venue should have been contacted by the registration team. If you have not received an email, please reach out to Register@ConferenceSolutionsInc.com

 

Is wi-fi provided during the Conference?

Wi-Fi is provided throughout the venue.

 

Can I bring a guest?

Guest tickets will not be available for any conference receptions, meals, or activities.

 
What should I wear?

Business casual attire is preferred. Be sure to wear layers, as the meeting spaces may run hot or cool compared to your comfort level – layers are key!

 

Are there child care options near the venue?

 

The Fairmont Sonoma Inn & Spa lists a few child care options. We recommend that guests book directly with the following baby-sitting services.

  • Nanny on Call | 707.933.9550
  • All About Kids | 707.934.5970

 

Credits

Can I obtain a Certificate of Attendance?

A Certificate of Attendance will be provided.

 

Are there any academic credits available for this Conference?

The conference has been approved for CME credits for MDs, RNs, Psychologists and the application for RD/DRTs is pending.