Conference FAQs


How do I access the Virtual Conference?

Registered attendees please click here for instructions, the direct link to the virtual conference platform is 


How do I navigate the virtual platform?

Registered attendees, please click here for instructions.


I need further assistance accessing or using the virtual platform, who can I contact?

The virtual help desk will be open on Wednesday and Thursday, and a live conference staff member will be available to answer your questions during the hours listed below.  Please use the links below to connect.


Thursday, November 12th

10:00am EST - 2:30pm EST

Access the Virtual Help Desk Here


Will the sessions be recorded?

Yes, sessions will be recorded and available for registered attendees to view on-demand, in the weeks after the conference through the end of March 2021.


I pre-registered for continuing education credits, what are the next steps?

If you have pre-registered and paid for continuing education credits at the 2020 Teaching Kitchen Research Conference, it is critical that you verify your attendance by EOD on Wednesday, November 18th, or your credits will not be issued and no refunds will be available once the conference has ended.


To verify your attendance, please click on the following link and fill out all fields –

You may fill out the form daily or complete it once for both days at the end of the conference, whichever is most convenient for you.


You will receive an email evaluation from MedStar the week after the conference, and once completed you’ll be emailed your confirmed credits.  Please let us know if you have any questions in the meantime.